Some current problems faced by staff

• An overview of what has to happen at the start of term
• How to add a link to the course profile to your course site
• A collection of resources on how to configure and use OASIS
• The 2006 Staff Blackboard Manual
• How to remove old courses from your course list: the full description or straight to the screencast
• How to copy content from one course site to another
• How teaching staff are granted access to course websites
• How to make you course available
• How to integrate an eStudyGuide with your course website (Blackboard or Webfuse)

List of all help resources for staff

Some resources currently being used by students

• When I try to post a message, I can't seen anywhere to type the message. Two potential solutions
• How to remove old courses from your My Course list: the full description or straight to the screencast
• The e-courses booklet introduces students to CQU's e-courses (Blackboard and Webfuse).

List of all help resources for students.

Hot Topics

If you are using Internet Explorer 7 and are experiencing difficulties with discussion boards you may find the discussion board text box trouble shooting page useful.

Can't find a solution

If you can't solve your problem, you can get personal help by emailing Helpdesk at CQU. Please include your username or student number, course code, name of your web browser and a detailed description of the problem.

Improving your experience

We are always trying to improve the experience for both Staff and Students. Please see the list of the improvements we are thinking about. Part of this process is to talk to Blackboard users about their experiences and listen to their ideas and suggestions on how we can make changes to improve the system's usability.

Help categories

This page displays help in categories (and sub categories). For example, there is a Student category, and a Staff category. Expand the + symbols to drill down the content of each of these categories to find the topic of interest to you. Beneath each category heading, a list of links have been added that point to the solutions to the most common set of issues at present.